For your own safety the following restrictions/requirements apply:
Depending on which tour or event you are taking, our starting/ending point will change. Please check your confirmation email which contains all specifics of the tour including departure time and location
No, we don't always visit wineries. The Segway Wine County Tour visits a winery, but for those that don't want to visit a winery, you can do the Livermore Trails tour.
We carefully selected wineries based on their service reputation, wines selection and proximity to trails and scenery. Here some additional information about wineries:
Wine tasting is optional and is not included, the price for tasting varies between $10-$20. The Segway Wine Country Tour is the only one that visits a winery. Please note the following points regarding wine tasting:
Our tours mainly focus in the wine country, but we designed so that you get a nice exploring experience. Some of the places we visit include:
Yes, you can, but not while you are riding. We will make stops, and our staff will assist you to take pictures. We can also take pictures or video during the tour and Airdrop them or share them in the cloud with you
In order to avoid cancellation fees we require a 72 hour notice for any cancellation or change. No shows are not refundable. We encourage to check our terms, conditions, cancellation and privacy policies.
All tours are rain or shine events, our transporters can operate in the rain or in hot days. However, we reserve the right to cancel a tour at our own discretion, in such case, you will get a notice as soon as possible and a full refund. Do not assume that the tour will be canceled, call us at (925) 337-6323 for any questions or concerns.
Our personal transporters cannot go faster than 12.5mph, that is a factory setting that has to follow federal regulations. So the fastest you might go is up to 12.5mph, however we might set a slightly lower speed depending on the person or group.
Our most popular tours are between 2 and 2.5 hours, depending on where we go and how many riders we have. We assign 15 to 35 minutes for training. If you have a time constraint or concern let us know, we can try to accommodate your needs.
Wear comfortable clothes that matches the weather (of course), but we wouldn't recommend loose sandals, or high heals, long skirts or anything that can touch the floor. Yes, you have to wear a helmet when you are riding, is part of the requirements. We will provide it.
Yes, you can tip your guide(s). In California is customary/tradition to tip people that provide you with a personal service, specially if they did a great job. Any amount is appreciated, but a general rule is 15% to 20% of the cost of your tour. Tips are always appreciated but never expected.
We have hosted large groups for many of the biggest companies in Silicon Valley and the rest of San Francisco Bay Area. Group tours can range from 8 to 45 riders. We work with you so that your schedule can fit the tour, wine tasting and culinary needs.
Yes, depending the location. Some places require a permit for use to operate. Give us a call to discuss what you have in mind. If the event is inside a private property, we just need approval from the landlord or venue. We are insured to operate outside Livermore.
For very large groups we use a different format, we bring a number of Segway PT's, setup a smaller circuit at the venue, and try to get all your guest to ride and have a great time. We are flexible and have experience doing groups of over 150 people.
It really depends on the size of your group, but generally this is the process for small and large groups:
Some wineries charge a different rate for groups of 8 or more, they may also charge an additional fee that allows them to get extra staff and assign somebody for your group. We disclose all this information prior to your booking and make the required reservations for you.
Ninebot acquired Segway Inc in 2015. Segway Inc., manufactures mainly the Segway PT line of products and the Patroller line which includes the i2, x2, XT, HT, SE-3 and SE models. In other words Segway Inc manufactures the commercial or professional level products. Ninebot produces the consumer line of products which include the mini-pro, ES1, W1 e-skates and many more.
In addition to our tours in Livermore Wine Country, we can customize a tour for your team building, party, wedding, or corporate event.
For additional information call us at